Trailbook Support

Email sc.trailbook@gmail.com and include the email address used for your Trailbook account, your device model, app version, and a short description of the problem. Do not send passwords, Apple Account credentials, or payment-card information.

You can manage or cancel an Apple subscription from your App Store account settings. Use Restore purchases on the Trailbook Premium screen when an existing Apple subscription is not reflected in the app. Apple handles billing and refund decisions.

Keep the app open and connected while a large trip or photo collection synchronizes. When reporting a sync or restore issue, include the trip name and approximate time of the last successful operation, but do not send private route or location data unless requested.